Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ purchasing marine equipment for personal or commercial use. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on nuovajobeshop.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Responsibilities

You agree to:

• Provide accurate account and order information
• Not use our site for unlawful purposes
• Not attempt to interfere with site security or functionality
• Comply with all applicable laws and regulations

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our marine equipment including maintenance/cleaning products, navigation tools, plumbing supplies, towables, transport solutions, ventilation systems, and water tanks. However, minor variations in color or specifications may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Intended Use

Our products are designed for marine applications. Customers must ensure selected products meet their specific requirements and comply with local maritime regulations.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days and will confirm acceptance via email with tracking information.

3.2 Pricing

All prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to adjust prices due to market conditions or currency fluctuations.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. For security, we may request additional verification for large orders.

3.4 Shipping

We offer:

• Standard Shipping (DHL/FedEx): £12.95, delivered in 10-15 business days
• Free Shipping (EMS): For orders over £50, delivered in 15-25 business days

We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary due to customs processing.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery for unused items in original condition with all packaging intact. Non-returnable items include:

• Installed plumbing equipment
• Opened cleaning/maintenance products
• Custom ventilation systems

4.2 Return Process

1. Contact us at [email protected] within 15 days
2. Receive RMA number and instructions
3. Ship item to our Aberdeen facility

Return shipping costs are the customer’s responsibility unless the return results from our error.

4.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable except in cases of our error.

4.4 Damaged or Incorrect Items

Contact us immediately with photos of damaged items or incorrect shipments. We will arrange replacements or refunds and cover return shipping costs.

5. Liability and Disputes

5.1 Product Liability

Our liability for defective products is limited to the purchase price. We are not liable for:

• Improper installation or use contrary to instructions
• Modifications by third parties
• Normal wear and tear

5.2 Limitation of Liability

Nuova Jobe Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

5.3 Governing Law

These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.

6. General Provisions

6.1 Privacy

Your personal data is processed according to our Privacy Policy, available on our website.

6.2 Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance.

6.3 Contact Information

Nuova Jobe Shop
63 George St, Aberdeen, GB AB6X 6IV
Email: [email protected]